The Data Wall

Working draft — final wording lands with our counsel pass before beta shops sign (autumn 2026). What's here is the honest intent.

The promise

Your shop's data is never sold, never pooled, never used to train anyone's model, and never visible to any other business — including other shops, including brands, including ours.

Why it's structural, not just words

Every shop lives in its own isolated database with its own encryption key. Brands on BoutiqueHQ see only documents addressed to them — their orders, their invoices — never a shop's retail activity. There is no cross-shop query in the product, on purpose.

Who runs BoutiqueHQ

People who also run a boutique. That's exactly why this page exists: the wall protects you from everyone — including us. Platform-level access for support is break-glass, logged, and visible to you.

AI

Our built-in assistant runs on API-tier models under contracts that forbid training on your data. We will never pipe your customer data to third-party AI services, and we'll never ask you to.

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